Privacy Policy

At PQBSC Pty Ltd (ABN: 37 678 449 128), one of our main priorities is the privacy of our users. This Privacy Policy document outlines the types of information that we collect and record, as well as how we use it. We collect and use personal information only to the extent allowed by law, particularly the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which PQBSC Pty Ltd is subject to. Please note that our website may contain links to third-party websites that are not managed by us, and therefore are not subject to this Privacy Policy.

If you have any questions or require further information about our Privacy Policy, please do not hesitate to contact us via email at [email protected].

Personal Information ‘Personal information’ in this Privacy Policy refers to any information or opinion that identifies you or can be used to reasonably ascertain your identity. This may include your name, contact details (such as residential or postal address, email address, date of birth, or telephone number). Information that cannot be reasonably linked to your identity (e.g., IP addresses, browser details, favorite websites, or the number of website users) does not constitute personal information under the Privacy Act 1988 (Cth). PQBSC Pty Ltd collects and stores personal information primarily related to our products and services. Use of our website does not inherently reveal your identity.

Collection of Information Each time you visit our website, our web servers automatically save details such as your browser and operating system, IP address, Internet Service Provider, the website from which you accessed our site, the webpages you visit, and the date and time spent on our website. This information is saved for security purposes. We may also analyze anonymous or de-identified data for statistical purposes. Personal information may be collected through our website (e.g., via online forms), phone inquiries, or reports. We only collect personal information that you provide voluntarily. If you contact us, information collected may include your name, contact details, the nature of your inquiry, and other relevant details.

Use of Information PQBSC Pty Ltd may use personal information for the primary purposes for which it is collected or for other related purposes as permitted by law, including:

• To provide you with services that you have requested or signed up for.
• To maintain records of inquiries, product feedback, and regulatory compliance.
• To monitor, assess, and improve our products and services.
• To provide information about our products or services that may interest you, with an option to opt out of communications at any time.
• To notify you of matters that we are legally required to communicate (e.g., product recalls).
• To monitor our compliance with regulations and codes of conduct.
• To conduct market research.

We may disclose your personal information to relevant regulatory authorities, both within and outside of Australia, as required by law. Our staff and service providers who handle personal information are bound by obligations of confidentiality and privacy under the Privacy Act 1988 (Cth) and other applicable privacy laws. Non-personal information, such as IP addresses, may be used for security purposes, systems administration, and to enforce compliance with our Terms of Use. De-identified information may also be used to meet our reporting obligations under the Therapeutic Goods Act 1989 (Cth).

Cookies Cookies are small data files placed on your computer by web servers when you visit certain websites. PQBSC Pty Ltd uses cookies to recognize repeat visitors and gather information about your website usage. Cookies do not collect or store personal information. Although cookies do not personally identify users, they do identify a user’s browser. Most browsers accept cookies by default, but you can disable cookies or set your browser to notify you when cookies are used.

Online Privacy Policy Only This Privacy Policy applies exclusively to online activities and is valid for visitors to our website regarding the information that they share and/or collect on pqbsc.com.au. This policy does not apply to information collected offline or via other channels.

Amendments to Privacy Policy This Privacy Policy was last updated on October 25, 2024. Any updates, amendments, or changes to our Privacy Policy will be posted on this page. We reserve the right to amend this Privacy Policy at any time. Visitors are responsible for regularly checking this page to stay informed of any amendments. The amended Privacy Policy will apply whether or not specific notice of the changes has been given.

Consent By using our website, you consent to our Privacy Policy and agree to its Terms and Conditions.